Voxility
★ NPI Case Study · 486 leads, 214 booked tours, 4 weeks · Read the full story →
GYM & FITNESS STUDIO · CASE STUDY

Weturnedaleakingfunnelintoapayingmachineautomatically.

NPI had leads. They didn't have a system. Xovera fixed the architecture — pipelines, paid ads, follow-up, booking — and deployed it in 4 weeks.

No new software · Deployed in days · Australia & US
1
Funnel Built
1
CRM Centralised
8
Automations Live
Ongoing
Monthly Retainer

WORKS WITH YOUR GYM STACK

We don't replace your gym software. We run your growth on top of it.

Xovera layers on top of MindBody, ABC Fitness, Club Automation, GHL — running lead acquisition, qualification, and follow-up without touching your ops.

MindbodyABC FitnessClub AutomationZen PlannerGlofoxGoHighLevelWodifyTrainierizeClubworxGymdeskMindbodyABC FitnessClub AutomationZen PlannerGlofoxGoHighLevelWodifyTrainierizeClubworxGymdesk
GymdeskClubworxTrainierizeWodifyGoHighLevelGlofoxZen PlannerClub AutomationABC FitnessMindbodyGymdeskClubworxTrainierizeWodifyGoHighLevelGlofoxZen PlannerClub AutomationABC FitnessMindbody

THREE RESULTS

Three ways Xovera grew NPI

SPEED TO LEAD

Reply in seconds, not hours

Every inquiry NPI received — form, ad, DM, or call — got an instant response. Xovera qualified the lead and booked a tour before the front desk saw the notification.

FULL AUTOMATION

Turn every ad click into a booked session

Every Meta and Google click flowed straight into NPI's pipeline — engaged, qualified, and booked, with outcome tracked back to each campaign.

VOICE AI AGENTS

An AI receptionist that never misses a call

A human-sounding voice agent answered NPI's calls 24/7 — handled membership questions, booked tours, and routed real issues to staff. At 9pm on a Sunday, no call goes unanswered.

SEE IT IN ACTION

A missed inquiry
at 9pm.
A booked tour
by 9:01.

While NPI's front desk was closed, Xovera texted back in seconds, answered the questions, and booked the tour straight into the calendar. No lead left on read.

<60s
Avg. reply time
3.2×
More tours booked
0
Leads to voicemail
9:00 PM●● ▮
X
Xovera AI
Online
Hi, saw your ad — how much is membership? 😊
9:01 PM
Hey! Thanks for reaching out 👋 Plans start at $89/mo. Want to book a free trial?
Yeah, tomorrow evening could work.
Perfect — I've got Thu 6:30pm open. Want me to lock it in?
Yes please 🙌
Booked! You'll get a reminder text. See you Thursday. 🎉
✓ Tour booked · synced to CRM
Message...

FROM NPI, YOUR CALL

The gaps NPI had — and how we closed them

What NPI was dealing with

  • Leads arriving from multiple channels with zero central follow-up
  • Staff manually chasing inquiries, dropping the ball after 48 hours
  • Ad spend with no visibility back to actual booked revenue
  • No system to qualify, nurture, or rebook cold leads
  • Front desk gone at 5pm — every evening enquiry lost

SYSTEM OVERVIEW

Everything
we built
for NPI.

One platform. Every touchpoint. 4 weeks.

→ scroll

01

Connect your tools

Linked NPI's CRM, calendar, Meta and Google Ads in one place. No developer required, live in hours.

GHL · Meta · Google

02

Xovera engages every lead

Answers DMs, inbound calls, and ad clicks instantly. Qualifies, books, or routes in under 60 seconds.

AI · SMS · Voice

03

Tours and trials get booked

The AI handles membership questions, optimises for conversions, and drops appointments straight into NPI's calendar.

Calendar Sync · CRM

04

You see members, not clicks

Every interaction tracked to a booked member. You know exactly which ads and channels fill your floor.

Attribution · Reporting
486

THE RESULT

486 leads. 214 booked. 4 weeks.

The engagement spike that turned NPI into a capacity problem. From chasing leads to managing overflow.

486
Leads Generated
214
Tours Booked
151
Leads Qualified
42
Active Members from this cohort

BOOK YOUR DEMO

Your gym has
the same gaps
NPI had.

In 20 minutes we'll show you Xovera answering a real lead for your gym — texting, qualifying, and booking a tour live. No slides. No pitch.

  • Free while in beta — no card required
  • Live in an afternoon, no new software to learn
  • Running across Australia and the US

We'll only follow up about your demo request.

“Xovera gave us one system our staff can trust. We now know exactly where each lead is, what happens next, and who owns the next action.”
TN
Taylor
Head of Performance, Newtown Performance Institute

COMMON QUESTIONS

Gym owner questions

Yes. Xovera layers on top of MindBody, ABC Fitness, GHL, Glofox, and others. We connect in hours, not weeks.

Every message is written and tested for your gym. It sounds like your best salesperson, not a robot. You review and approve all scripts before go-live.

Yes. Xovera syncs with your booking system and drops real appointments straight in, confirmed to the lead via SMS.

No. We use natural human-sounding voice models. Most leads don't know they're talking to AI — they just get a quick, helpful answer.

NPI was live in 4 weeks. Most gyms are up in under 2 weeks once onboarding starts.